Loan Closing Officer, First TN Bank

Sandra is a Loan Closing Officer with First Tennessee Bank. Located in Memphis, TN, Sandra and her team must review anywhere between 1,000 and 5,000 loan application each month to find the most credible customers for the bank to work with.

Transcript

>> My name is Sandra Jackson and I'm a loan closing officer for First Tennessee Bank in Memphis. My primary job is to make sure that a loan closing file is in compliance and what that entails-- I take the package and I make sure we're in compliance with all regs, depending on what type of loan it is will depend on what we need for that particular file. Pretty tedious. Can be very convalescent, but it's a very interesting job from day to day. Deadlines and more deadlines coupled with volume. So, it's a-- they want us to work fast. It's a production job, but they want you to get it right. So, my day usually starts about 7:30. I am looking at financials, I am looking at ratios. I'm looking at, obviously, the loan amounts. I am making sure that the underwriters have everything in the file that I need to make the decision to make sure that everything's in compliance because if it's not, the bank could be fined. We could be levied thousands of dollars. So, we want to make sure that it's in compliance. That's the number one goal. Even though they want the volume, the priority is that you get it right.

Download transcript